OUR SERVICES

Please contact us for inquiries regarding our fees. Thank you.

Our Policies:

• Verbal confirmation from the customer is required to secure all appointments.
• Credit/Debit Card payments are required at least two hours before your scheduled appointment to secure the appointment.  
• Cash payments are due at the time of your appointment before your fingerprints are taken.
• Appointments canceled within thirty minutes of the scheduled appointment slot will result in the loss of travel fees. (The amount billed for the actual fingerprinting process will be refunded to you)
• Card refunds will be fully refunded minus the 4% processing fee(except when cancellation is made within 30 minutes of the scheduled appointment).
• All questions; including questions regarding our agency or the fingerprinting process, etc. should be directed to our phone or email support. Not to the specialist taking your fingerprints.
• It is the customer's responsibility to verify the requirements of the institution where the fingerprints are being sent.
• In the rare case that fingerprints are rejected due to fingerprint impressions; clients have 45 days from the date the fingerprints were taken to submit proof of failed prints (I.E Documentation from the institution stating that the fingerprints failed). Upon receiving proof that the fingerprints have been rejected we will fingerprint clients free of charge.
  Hours: